- Customers are the most important people in our business

- Customers are not dependent on us - we are dependent on them

- Customers are not an interruption of work - they are the purpose of it

- Customers do us a favor when they call us

- Customers are part of our business - they are not outsiders!

- Customers are not cold statistics - they are flesh and blood human beings with feelings and emotions like our own

- Customers are not someone to argue or match wits with

- Customers are people who bring us their wants and needs - it is our job to fill those wants and needs

- Customers are deserving of the most courteous and attentive treatment we can give them

- Customers are the life blood of our business!

Accessibility Statement

I am continually working to improve this website’s performance and accessibility for all users, including people with disabilities. If you have a disability and have any difficulty accessing this website, please contact me by phone or email and I will make every effort to ensure you can access this website. You can call me at 1-858-558-0100 or email me at carlos@nebcal.com. Please note that phone calls are not staffed 24 hours a day and you may not get a real-time response on phone.